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  • How do I Become a Bando Boys Club Member?
    1. Apply to Be a Bando Boys Club Member Visit www.bandoboysclub.com/application and apply to become a member. Enter your personal details and ensure they are accurate for a smooth onboarding process. Read and accept our terms and conditions, then submit your application. 2. Membership Confirmation & Account Setup Once verified, you will receive two emails: A welcome email with instructions on how to set up your account. An email to reset/create your password. Follow the link in this email to create your login credentials for the Bando Boys Club website. 3. Access to the Members-Only Site After setting up your password, use your new credentials to log in to the Bando Boys Club members-only site, where you can enjoy exclusive access to our products and offers.
  • How do I order online?
    Log in to the Website Visit bandoboysclub.com/shop and log in using your Bando Boys Club member credentials. Choose Your Products Browse through our exclusive product offerings and select your desired items. Add them to your cart and proceed to checkout. Delivery Times and Prices For detailed information on delivery times and prices, please visit our Shipping and Delivery page. Select Your Payment Method Choose your preferred payment method during checkout (see section below for available options). Receive Order Confirmation You will receive an email confirming your order followed by an email with the order tracking details.
  • What Payment Options Are Available Online?
    • Debit or Credit Card Securely pay online using your debit or credit card with iKhokha. • Crypto Payments Select the "Manual Payment" option at checkout to pay with cryptocurrency. You will receive an email with instructions to complete your crypto payment securely, powered by Pundi.
  • How Do I Access the Bando Boys Club Machines?
    To access Bando Boys Club vending machines, you must first become a member or purchase a card. Once you have completed the membership process or purchased your card, you will a receive exclusive information about the machines.
  • Where Can I Find the Machine Locations?
    Members receive exclusive information about vending machine venue locations and operating hours via email. Stay updated with new machine placements and hours as they are announced! Standard members unlock select machine locations while card-holders unlock additional exclusive locations.
  • What Happens If I Am Having Trouble with One of Your Machines?
    If you encounter any issues with a vending machine, we are here to help! Contact our WhatsApp support line at +27 65 533 8852 or email admin@bandoboys.com. Provide us with the details of the problem you're experiencing (e.g., location, issue). Our support team will be on-call to assist and resolve the issue as quickly as possible.
  • What Are the Bando Boys Club Membership Cards?
    Bando Boys Club Membership Cards are exclusive cards that give you access to our community and offerings. These cards can be used at any of our vending machine locations, as well as for online and delivery orders. Each card tier comes with its own set of benefits and Bando Credit (BBTC).
  • Are the Physical Cards Available Yet?
    Yes, the physical cards are now available. We have delivery options nation-wide and collection locations around Cape Town. They are limited, so be sure to act quickly!
  • How do I activate my card?
    Simply scan the QR code at the back of your card, provide us with your card number (bottom left of the card), your email address and phone number (optional).
  • How Do the Membership Cards Work?
    We offer multiple card tiers, each loaded with a value amount of BBTC (Bando Credit) that can be used for purchases through our vending machines and online. The cards also provide additional perks including affiliate earning commissions based on the card tier. For vending machines: Select your product at the machine, and tap your membership card on the card reader to complete the transaction. For online and delivery orders: Provide your card or member number to use your BBTC credit. For detailed information about each card and their set of benefits, view our card comparison table.
  • What Is BBTC Credit?
    BBTC, or Bando Boys Toke Coin, is essentially Bando Credit. The conversion rate is 1 ZAR = 1 BBTC. While it’s not a real cryptocurrency yet, there are plans to develop it into one soon!
  • What Are the Different Card Tiers?
    We offer 4 membership card tiers, each with its own benefits: Silver: 1000 BBTC credit and 6% affiliate commission. Click for additional benefits. Gold: 3000 BBTC credit and 8% affiliate commission. Click for additional benefits. Platinum: 6000 BBTC credit and 10% affiliate commission. Click for additional benefits. Palladium: 9000 BBTC credit and 12% affiliate commission. Click for additional benefits.
  • How Do I Join?
    Purchase a Bando Boys Club Membership Card online or at machine venues. After your purchase, you’ll receive an email with a link to create your affiliate account. Follow the link and complete the sign-up process. Once your details are verified, you’ll be officially accepted into the affiliate program. Set up your account and preferred method of payment and start earning instantly!
  • How Do I Set Up My Affiliate Account?
    Follow the affiliate portal link that will be emailed to you upon card purchase. Click the login button located at the top-right of the page. Enter your credentials and log in to access your affiliate dashboard. Once logged in, navigate to the Settings tab to begin setting up your account. Feel free to upload an optional profile photo and add links to your social media profiles. Customise your affiliate or referral code to make it more personal. Set up your preferred payout method. Click to view available payout methods.
  • What Are The Available Payout Methods?
    We offer several payout options: BBTC (Bando Credit) Electronic Bank Transfer (EFT) E-Wallet Crypto PayPal To set up your preferred payout method: Click on the Payment Settings tab on your affiliate portal. Select your preferred payout method. Enter your relevant payment details, then submit them for approval. View our payment terms in this section for more information on processing times and fees.
  • Where do I find my referral/affiliate link?
    Your unique affiliate link can be found on the home tab of your affiliate portal dashboard. Simply copy and share this link to friends and followers to start earning with Bando. You can customise your referral/affiliate link by clicking on the pen icon below your existing link.
  • When will I receive my payout?
    Payouts occur on a weekly basis, with payments being processed every Tuesday. Please note that standard fees and processing times apply, based on your selected payment option.

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